At sg88, we believe that gaming should always be fun — a form of entertainment, not a way to solve financial problems or escape stress. We are committed to providing every Filipino player with the tools, information, and support they need to keep their gaming experience healthy and in control.
Gambling is addictive. Know when to stop.
sg88 takes responsible gaming seriously. Here are the six pillars of our player protection program for Filipino players.
sg88 enforces the 21-year minimum age requirement mandated for casino-style gambling in the Philippines. Every new player must complete identity verification before accessing real-money games. We use government-issued Philippine IDs — PhilSys, passport, driver's license, or SSS/GSIS ID — to confirm age. No exceptions, ever.
Players can set daily, weekly, or monthly deposit limits directly from their sg88 account settings. Once a limit is set, it takes effect immediately and cannot be increased for a mandatory cooling-off period. This gives you real control over how much you spend, helping you stick to a budget that works for your lifestyle.
It is easy to lose track of time when you are enjoying your favourite slots or live casino games. sg88 lets you set session time reminders that alert you when you have been playing for a set duration. You can also set hard session limits that automatically log you out after a specified period, keeping your gaming sessions healthy.
Need a short break? sg88's cooling-off feature lets you temporarily suspend your account for a period of your choosing — from 24 hours up to several weeks. During a cooling-off period, you will not be able to log in or place wagers. This is a great option if you feel your gaming is becoming more frequent than you would like.
For players who need a longer break, sg88 offers a formal self-exclusion program. You can self-exclude for a minimum of one week up to permanent exclusion. During self-exclusion, sg88 will take all reasonable steps to prevent you from accessing the platform, including blocking marketing communications to your registered contact details.
sg88 trains its customer support team to recognise signs of problem gambling and to respond with empathy and appropriate guidance. If our team identifies patterns of concern in your account activity, we may proactively reach out with responsible gaming information. We also maintain a list of support resources available to Filipino players.
If you answer "yes" to three or more of these questions, it may be time to take a break and seek support.
Do you find yourself gambling with money meant for rent, bills, or daily expenses like groceries?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you tried to win back money you have lost by gambling more — also known as "chasing losses"?
Do you hide your gambling activity from family members, friends, or your partner?
Has gambling caused problems in your relationships, work, or studies?
Do you feel the need to gamble with larger and larger amounts to get the same level of excitement?
Have you borrowed money or sold belongings to fund your gambling?
If you answered yes to several of these: Please contact the sg88 support team to activate self-exclusion or set account limits. You can also reach out to responsible gaming support resources available in the Philippines.
sg88 gives every Filipino player direct access to responsible gaming controls — no waiting, no complicated process.
Choose the self-exclusion period that fits your situation. All requests are processed within 24 hours and cannot be reversed during the exclusion period.
A temporary break for players who want to step back and reassess their gaming habits without committing to a longer period.
Recommended for players who have noticed their gaming is becoming more frequent or is starting to affect their daily life.
For players who need a significant break to address problem gambling behaviour and seek professional support.
A permanent and irrevocable closure of your sg88 account. This option is available for players who wish to stop gambling on the platform indefinitely.
How to self-exclude: Log in to your sg88 account, go to Account Settings, select Responsible Gaming, and choose your preferred exclusion period. Alternatively, contact sg88 support directly and our team will process your request immediately.
Navigate to Account Settings and select Deposit Limits. You can set a daily, weekly, or monthly cap in Philippine Peso (₱). Once set, limits take effect immediately. Any request to increase a limit is subject to a mandatory 72-hour cooling-off period before the increase applies — giving you time to reconsider.
Under Responsible Gaming settings, you can set a maximum session duration. sg88 will display a reminder notification when you approach your limit and will automatically end your session when the time is reached. You can set limits from as short as 30 minutes up to several hours per day.
If you feel you need a short break but are not ready for full self-exclusion, activate a cooling-off period from your account settings. Choose between 24 hours, 48 hours, 1 week, or 2 weeks. During this time, your account will be suspended and you will not receive any promotional communications from sg88.
Enable reality check pop-ups that appear at regular intervals during your gaming session — every 30, 60, or 90 minutes. Each notification shows how long you have been playing and your net session result, helping you make an informed decision about whether to continue or take a break.
Simple habits that help Filipino players keep gaming fun and within healthy boundaries.
Decide how much you are comfortable spending before you open the sg88 platform. Treat it like a budget for a night out — once it is gone, the session is over. Never play with money set aside for rent, bills, or your family's needs.
Chasing losses is one of the most common patterns in problem gambling. If you have reached your budget for the session, log out. The games will still be there tomorrow. Trying to win back what you lost almost always leads to bigger losses.
Step away from the screen regularly — even a 10-minute break every hour helps you stay clear-headed and in control. Use sg88's session reminders to prompt you. Grab a snack, stretch, or chat with a friend before returning to the game.
sg88 games are entertainment products — the house always has a mathematical edge over time. Never rely on gambling as a source of income or a way to pay off debts. If you find yourself thinking of gambling as a financial strategy, that is a warning sign worth taking seriously.
Make sure gaming is just one of many activities in your life — not the main one. Spend time with family in Quezon City, catch a PBA game with friends, or explore other hobbies. A balanced lifestyle makes it much easier to keep gaming in its proper place.
If you are worried about your gambling habits, talk to a family member, close friend, or a professional counsellor. Keeping concerns to yourself makes them harder to address. sg88's support team is also available 24/7 if you need guidance on using our responsible gaming tools.
Gambling while stressed, upset, or under the influence of alcohol leads to poor decisions and higher risk of problem behaviour. If you have had a rough day at work in Makati or are going through a difficult time, it is better to skip the session and come back when you are in a clearer headspace.
Take advantage of the deposit limits, session timers, cooling-off periods, and self-exclusion options built into your sg88 account. These tools exist specifically to help you stay in control — use them proactively, not just when things have already gone wrong.
sg88 provides a full transaction and gaming history in your account dashboard. Reviewing your history regularly helps you stay aware of how much time and money you are spending. If the numbers surprise you, it may be time to adjust your limits or take a break.
Casino-style gambling in the Philippines is legally restricted to individuals aged 21 years and older, in accordance with PAGCOR regulations.
sg88 takes the protection of minors extremely seriously. The Philippine Amusement and Gaming Corporation (PAGCOR) mandates that all casino-style gaming platforms restrict access to individuals who are at least twenty-one (21) years of age. sg88 enforces this requirement through mandatory identity verification for every new account.
During registration, all players must submit a valid government-issued Philippine ID for age verification. Accounts where age cannot be confirmed will be suspended until verification is completed. Any account found to belong to a player under 21 will be permanently closed and any funds may be forfeited in accordance with applicable regulations.
For Parents and Guardians: If you share a device with younger family members, we strongly recommend using device-level parental controls and keeping your sg88 login credentials private. If you believe a minor has accessed sg88, contact our support team immediately at [email protected].
Protecting Young Filipinos: sg88 does not direct any marketing, promotions, or content toward individuals under the age of 21. Our advertising and promotional materials are designed and distributed exclusively to adult audiences.
sg88 is built for Filipino players who want a fun, secure, and responsible gaming experience. Explore our games knowing that your wellbeing always comes first.
⚠️ 21+ only. Gambling is addictive. Know when to stop. Please play responsibly.